Slow backups for some customers in the US West region
Resolved·Degraded performance

As of 00:45 UTC on February 09, full functionality has been restored for all backups previously impacted by service interruptions. The issue originated from a widespread Microsoft outage that affected our underlying infrastructure, but all systems are now performing as expected. Please reach out to support if you experience any further issues. 

Tue, Feb 10, 2026, 02:11 AM
(1 week ago)
·
Affected components
Updates

Resolved

As of 00:45 UTC on February 09, full functionality has been restored for all backups previously impacted by service interruptions. The issue originated from a widespread Microsoft outage that affected our underlying infrastructure, but all systems are now performing as expected. Please reach out to support if you experience any further issues. 

Tue, Feb 10, 2026, 02:11 AM

Investigating

Some backups may be experiencing degraded performance. We are actively investigating the issue.

Sun, Feb 8, 2026, 08:36 PM(1 day earlier)